Both parties agree to the following: Coaching is a collaborative process with an ongoing relationship between the Client and Coach. The coaching experience supports the Client in establishing new behaviors. The coaching relationship is strengths-based and forward-looking. The coaching agenda is developed and implemented in partnership between the Client and Coach. The role of the Coach is to help the Client progress toward achieving a goal. • The Client and Coach agree to engage fully in the coaching experience. • The Client recognizes that coaching is not therapy, counseling, or consulting. Confidentiality The Coach agrees to keep all conversations and information with the Client private and confidential. However, certain stories may be shared as anonymous examples during ERC events. Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else. Commitment By entering this relationship, the Client and Coach acknowledge that the Client desires to make a behavioral change or some type of improvement in his or her life. Behavioral change often takes time to implement and sustain. The pace of change is uncertain and varies among individuals. Private Care Clinic Procedures • Location is to have a private seating area to comfortably accommodate all participants. • The clinic includes a minimum of 15 hours of personalized coaching. • Breaks are built into the schedule as needed. • The Coach and Client agree to adhere to the clinic schedule. Private Clinic Fees • One-half of the fee is due within 24 hours of scheduling and is non-refundable. • Private clinic must be paid in full two weeks prior to the start of the clinic. • The Client is responsible for all travel costs. • Payment should be made by credit card at www.emotionalrecoveryclinic.org.